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Speaker Bios

CN-2019 March Assessment and Impact Conference
Date: March 17 — 19, 2019
Location: Charleston Marriott
Speakers
Maryam Alavi (Ernest Scheller Jr. College of Business, Georgia Institute of Technology)
Session: Breakfast Bonus Session: Developing and Assessing Sustainable Impact
Bio: As an expert in digital innovations and strategic IT applications, Dr. Alavi is a sought-after speaker at national and international forums and conferences, and has taught in executive programs at some of the world’s most prestigious business schools. Dr. Alavi was awarded the distinguished Marvin Bower Faculty Fellowship at Harvard Business School, and recently received a Citation of Excellence Award from Emerald Publishing. She was also selected as the 2017-2018 Woman of the Year by the Women in Technology Foundation of Georgia. This award celebrates women in their visionary efforts to transform the world of business and technology and recognizes Dr. Alavi’s accomplishments as mentor, role model, and facilitator of women and men pursuing careers in STEM fields. Dr. Alavi served on the advisory board of the Center for Knowledge-based Enterprise at Queen’s University in Ontario, Canada, and was twice appointed by the Governor of the State of Georgia to the Georgia Technology Authority Board. She currently serves as a member of the Innovation and Entrepreneurship Advisory Council of the Metro Atlanta Chamber of Commerce, the Board of Advisors of Valor Ventures, and the International Advisory Board of the Politecnico di Milano School of Management in Italy. Dr. Alavi holds a B.A. in mathematics and computer science from State University of New York at Buffalo, and both an M.S. in computer and information sciences and a Ph.D. in management information systems from The Ohio State University in Columbus, Ohio.

Kathleen J. Barnes (Bertolon School of Business, Salem State University)
Session: (C1) Creating a Transparent and Healthy Assessment Culture Among Faculty
Bio: Kathleen J. Barnes is Dean of the Bertolon School of Business at Salem State University where she is responsible for the college’s undergraduate and graduate programs' faculty and students. She has more than 20 years in management faculty positions at William Paterson University, the University of New Haven, East Stroudsburg University, University of Wisconsin – Superior, SUNY College at Oneonta, and SUNY Morrisville. Barnes worked and consulted in the banking industry before joining academia and is a scholarly academic with interests in the experiential learning, pedagogical methods and ethics and learning areas. Barnes holds a PhD in organizational studies from University at Albany, SUNY, an MBA from Syracuse University, and a BA from Hartwick College.

Misty Bennett (College of Business Administration, Central Michigan University)
Session: (B2) Leveraging AoL to Add Value
Bio: Misty M. Bennett has her Ph. D. in Industrial/Organizational Psychology and is an Assistant Professor of Management and the Assessment Director for the College of Business Administration at Central Michigan University. Her primary research areas include retirement, aging and generational difference issues in the workplace, work-family conflict, and assessment. She has published articles in several journals including the Journal of Occupational Health Psychology, Work and Stress, and Work and Aging, and has published four book chapters, including one in the Sage Handbook of Organizational Behavior. She is interested in utilizing assessment data to drive improvements related to student learning as part of a transformational process that is driven by faculty. (10.17)

Fatiha Bouteraa (EM Strasbourg Business School)
Session: (C2) AoL: Developing Students as Professionals
Bio: Fatiha Bouteraa is Head of Organization and Process at EM Strasbourg Business School (component of the University of Strasbourg). Since 2001, she is responsible of the quality assurance and management system. She has worked on different accreditation, certifications and labels for the last 17 years. She has taught for more than 18 years, quality management at the bachelor and executive education level within the University. She is in charge of the follow up of students (internship, apprenticeship and bachelor thesis). She gained extensive experience in quality management in the higher education (University, Grande Ecole and IAE France Network). She holds a PhD in strategic management since 2017 from the University of Strasbourg. Her research interests are accreditation processes especially AACSB accreditation, processes and standards, strategic behavior and responses, institutional pressures, institutional changes and conflicting demands.

Stephanie M. Bryant (AACSB International)
Session: Afternoon Bonus Session: What's Keeping You Up at Night?
Bio: Dr. Stephanie M. Bryant is the Executive Vice President and Chief Accreditation Officer of AACSB International. She served as Dean of the College of Business at Missouri State University for 6-1/2 years and was previously the Director of the University of South Florida School of Accountancy. She received her Ph.D. and B.S. in Accounting from Louisiana State University and is a Louisiana CPA (inactive). Dr. Bryant specializes in accounting information systems, and previously worked for KPMG Peat Marwick. Dr. Bryant has co-authored two accounting textbooks, and over 30 academic articles and has won nine teaching awards. She served as the 2005-2006 national President of the American Accounting Association Information Systems Section. She also served as the 2006-2009 International President of Beta Alpha Psi.

Stephanie M. Bryant (AACSB International)
Session: Afternoon Bonus Session: Reimagining AoL
Bio: Dr. Stephanie M. Bryant is the Executive Vice President and Chief Accreditation Officer of AACSB International. She served as Dean of the College of Business at Missouri State University for 6-1/2 years and was previously the Director of the University of South Florida School of Accountancy. She received her Ph.D. and B.S. in Accounting from Louisiana State University and is a Louisiana CPA (inactive). Dr. Bryant specializes in accounting information systems, and previously worked for KPMG Peat Marwick. Dr. Bryant has co-authored two accounting textbooks, and over 30 academic articles and has won nine teaching awards. She served as the 2005-2006 national President of the American Accounting Association Information Systems Section. She also served as the 2006-2009 International President of Beta Alpha Psi.

Suraj Commuri (School of Business, University at Albany, State University of New York)
Jason Delaney (School of Business, Georgia Gwinnett College)
Session: (A3) Impact Everyone Can See: structuring efforts and communication to assess strengths, identify weaknesses, and inform strategic planning and operations
Bio: Dr. Jason Delaney is the Assistant Dean for Student Services in the School of Business at Georgia Gwinnett College. He serves all the students of the School of Business as a senior mentor and he works with faculty, staff and students to build the co- and extracurricular programming within the school. He serves as a member of the Administrative Team of the School of Business and conducts faculty and staff evaluations and professional development for the faculty in the Economics Discipline as well as the School of Business advising staff. In partnership with the Office of Advancement, he helped build the School of Business Corporate Affiliates Program. He oversees the School of Business Student Advisory Board. In addition, he works with faculty and staff to ensure that student advising and mentoring serves each student’s individual needs for academic and professional development.

Harvey Enns (School of Business Administration, University of Dayton)
Session: (D1) Efficient AoL
Bio: Harvey G. Enns is Associate Dean and Professor of Information Systems in the School of Business Administration at the University of Dayton in Dayton, Ohio. He teaches or has taught graduate courses such as Information Technology & Systems, Information Systems and Business Decisions, and undergraduate capstone classes which involve information system consulting projects conducted for Dayton-based companies. In addition, he has taught several classes in the University of Dayton’s Study Abroad program. Dr. Enns has extensive experience with Assurance of Learning (AoL) processes and procedures. For instance, he has overseen AoL data collection, analysis, and reporting for both undergraduate business and MBA programs. Dr. Enns also was a member of the University of Dayton Higher Learning Commission (HLC) Steering Committee which, among other tasks, created the key document for the HLC comprehensive review which took place in Spring 2018. Dr. Enns received his Ph.D. from the Richard Ivey School of Business at The University of Western Ontario (now Western University). His research focuses on the influence behaviors of CIOs & other top executives, the management of IS professionals, and the diffusion of IT innovations in developing countries. His papers have been published in Management Information Systems Quarterly, Information Systems Research, Human Resource Management, Communications of the AIS, Management Information Systems Quarterly Executive, as well as other journals. Dr. Enns worked in the furniture manufacturing industry before pursuing a career in academics. Furthermore, Dr. Enns spent the 2007-2008 academic year in Dublin, Ireland where he taught and conducted research at Trinity College Dublin.

Sam K. Formby (Walker College of Business, Appalachian State University)
Session: (A3) Impact Everyone Can See: structuring efforts and communication to assess strengths, identify weaknesses, and inform strategic planning and operations
Bio: Sam Formby is the Associate Dean for Undergraduate Programs and Administration in the Walker College at Business at Appalachian State University. He has taught courses in operations and supply chain management, global logistics, and advanced Excel for business problem solving. He received his Ph.D. from the University of South Carolina in Operations and Supply Chain Management, and holds master of science degrees from Georgia Institute of Technology in Physics and Electrical Engineering. Prior to joining Appalachian State University, Dr. Formby spent more than twenty eight years in industry with assignments in project management, engineering, applied R&D, and operations management. Dr. Formby is a Senior Member of IEEE (Institute of Electrical and Electronic Engineers), an active member of the PMI (Project management Institute), a Certified Project Management Professional (PMP) and serves as a commissioner on the Engineering Accreditation Commission (EAC) of ABET (Accreditation Board of Engineering and Technology).

Kim Goad (Andre B. Lacy School of Business, Butler University)
Session: (C2) AoL: Developing Students as Professionals
Bio: Kim Goad is the Director of Career Development for Butler University’s Lacy School of Business, where she oversees the #1 internship program in the nation (as ranked by Bloomberg BusinessWeek) and leads a team of twenty-two career development professionals who guide students through the four-year “Butler Blueprint” program to a 99% placement rate (with a 99% knowledge rate). She also facilitates courses for Butler's Executive Education clients, leads students on experiential trips, and has taught Organizational Behavior and the site-based management course, Leadership London. Kim has over two decades of industry experience in strategy, marketing, operations and development with clients such as Eli Lilly, Bristol Myers-Squibb, Fortune Brands, Kimball International, Owens Corning, Ameritech, GTE, Sprint, and Roche. She has spoken to industry groups and conferences on topics such as Leadership, Delivering Feedback, Team Building, Attracting and Retaining Millenials, and Managing Multiple Generations in the Workplace, and is coauthor of One Girl Can Change the World (Standard Publishing, 2009). Kim earned her undergraduate degree from Indiana University's Kelley School of Business and her master's in counseling psychology from the Indiana University School of Education. Her mission is to help organizations and individuals reach their potential.

Joyce T. Heames (Campbell School of Business, Berry College)
Session: (D2) Establishing Benchmarks Using Industry Professionals
Bio: Joyce T. Heames (PhD, University of Mississippi, Oxford MS) is Dean of the Campbell School of Business at Berry College in Rome, GA. She came to Berry from West Virginia University where she served as Associate Dean of Innovation, Outreach, and Engagement for the College of Business & Economics. Before that appointment, she was Chair of the Department of Management. Her academic career started at Samford University in Birmingham, Alabama. Dr. Heames’ lectures on leadership and change management models.

Marla Kraut (College of Business and Economics, University of Idaho)
Session: (C3) Impact of Experiential and Service Learning
Bio: Marla Kraut is the Department of Accounting Head and an associate professor at the University of Idaho. She has been a faculty member since 1991. She holds a PhD from the University of Arizona. She has been active in service with the university as a member of the university Outreach and Engagement Council, Assessment Committee and Faculty Council and several college and department committees. She has served on AACSB peer review teams. She teaches in the graduate auditing courses and the EMBA financial accounting, managerial accounting, and taxation sessions. She is also the lead in the Department of Accounting experiential learning programs, including UI Internal Controls review and VITA. Her research interests are in case studies and reporting of not-for-profit organizations. Marla has eight years of public accounting experience as a CPA.

Kathleen A. Krentler (Fowler College of Business, San Diego State University)
Session: Plenary II: Driving Improvement Using Standardized Tests
Bio: Kathy Krentler (DBA, University of Kentucky; MBA & BS, Wayne State University) is director of assessment, Fowler College of Business, San Diego State University. She has served in this position since 2006. She has also served as the associate director of the SDSU Center for Teaching and Learning and was the SDSU College of Business director of undergraduate programs for 14 years. Krentler’s academic discipline is marketing. Krentler facilitates the Assurance of Learning Seminar I for AACSB and has presented at every AACSB Assessment Conference since the conference’s inception in 2008. She was a member of the 2015 and 2018 AACSB Assessment Conference advisory boards, has developed and presented an AACSB webinar on best practices in assessment, and served as the moderator for the assessment module of the AACSB Online Teaching Effectiveness Seminar. She has made presentations at other assessment conferences including the IUPUI Assessment Institute and North Carolina State Undergraduate Assessment Symposium. Krentler has published assessment research in journals and consulted with universities on assurance of learning. As a member of the WASC Substantive Change Commission from 2013–2016 she reviewed proposals from universities seeking to introduce new programs that were acceptable to this regional accreditor. (12.18)

Kathleen A. Krentler (Fowler College of Business, San Diego State University)
Session: (D2) Establishing Benchmarks Using Industry Professionals
Bio: Kathy Krentler (DBA, University of Kentucky; MBA & BS, Wayne State University) is director of assessment, Fowler College of Business, San Diego State University. She has served in this position since 2006. She has also served as the associate director of the SDSU Center for Teaching and Learning and was the SDSU College of Business director of undergraduate programs for 14 years. Krentler’s academic discipline is marketing. Krentler facilitates the Assurance of Learning Seminar I for AACSB and has presented at every AACSB Assessment Conference since the conference’s inception in 2008. She was a member of the 2015 and 2018 AACSB Assessment Conference advisory boards, has developed and presented an AACSB webinar on best practices in assessment, and served as the moderator for the assessment module of the AACSB Online Teaching Effectiveness Seminar. She has made presentations at other assessment conferences including the IUPUI Assessment Institute and North Carolina State Undergraduate Assessment Symposium. Krentler has published assessment research in journals and consulted with universities on assurance of learning. As a member of the WASC Substantive Change Commission from 2013–2016 she reviewed proposals from universities seeking to introduce new programs that were acceptable to this regional accreditor. (12.18)

Heidi Maria le Sueur (University of Stellenbosch Business School, University of Stellenbosch)
Session: (A1) Authentic Assessments Through Backward Design
Bio: Heidi le Sueur is engaged at the University of Stellenbosch Business School in South Africa as the Head of Teaching & Learning and as a Senior Lecturer since 2015. Before this she worked at the University of Cape Town for two years and as a Change Management Consultant for 12 years in Germany. Her field of teaching and research is strategic organisational change, futures studies and teaching & learning in higher education. She has supported her institution in EQUIS, AMBA and AACSB accreditation processes as well as in national higher education qualification approval procedures.

Sara Isabel Marín-Zapata (School of Management and School of Economics and Finance, Universidad EAFIT)
Session: (B3) New Measures for Faculty Qualifications and Institutional Impact
Bio: Sara Isabel Marín-Zapata holds a bachelor degree in International Business and is completing a Master in International Business, both from Universidad EAFIT, Medellin, Colombia. She was recognized as the best junior researcher of Medellin in 2016 for her work on transnational entrepreneurship; and the best student of her cohort (GPA 4.84/5). She currently works at the International Accreditations office at Universidad EAFIT and has professional experience in conducting continuous improvement processes and implementing high quality standards in business schools through the AACSB accreditation process. Supports overall high quality at the School of Management (SoM) and the School of Economics and Finance (SoEF), while coordinating the implementation of the Assurance of Learning system in 22 programs within the SoM/SoEF.

David G. Martin (Ancell School of Business, Western Connecticut State University)
Session: Afternoon Bonus Session: What's Keeping You Up at Night?
Bio: David G. Martin earned a BA in history from the CW Post Campus of Long Island University, an MBA from Western Illinois University, and a PhD in business administration – major in finance – from Saint Louis University. He has co-authored ten articles (mostly in health care finance) and has held faculty positions at Quincy University in Quincy Illinois, St. Bonaventure University in Olean, New York, and Bloomsburg University of Pennsylvania in Bloomsburg, Pennsylvania. At Bloomsburg University, he also served as MBA program coordinator and chair of the department of finance and business law. In July of 2001, he became the director of the William G. McGowan School of Business at King's College where he led the school's efforts to attain AACSB Accreditation (achieved December, 2003). In June, 2004, he became professor of finance and dean of the College of Business at Alfred University in Alfred, New York where he led the institutions efforts to maintain AACSB Accreditation, established a finance trading lab and initiated efforts which led to an endowed faculty chair. In June of 2006, he returned to Bloomsburg University of Pennsylvania as dean of the College of Business. In August of 2008, he joined the School of Business of LaSalle University as associate dean in charge of MBA Programs, Accreditation Issues, and Assessment. He currently serves as dean of the Ancell School of Business at Western Connecticut State University. He is one of the four co-presenters of the AACSB Assurance of Learning Seminar II. He has served as mentor for five colleges seeking initial accreditation from AACSB as well as serving on multiple accreditation review teams. He has consulted on assessment and accreditation in many countries and has served on the AACSB Initial Accreditation Committee.

Gregory Merrill (School of Economics and Business Administration, Saint Mary's College of California)
Session: (A2) AoL as an Impact Measure-- Measuring, Demonstrating, Presenting
Bio: Greg Merrill is the Founding Chair of the Assurance of Learning Committee, School of Economics and Business Administration (SEBA), Saint Mary’s College of California he is also the chair of the accounting department. Greg, along with his associate dean, created the SEBA assessment system. He also re-designed the assurance of learning system at his previous institution. He has published numerous assessment related articles and made several presentations on AOL at AACSB and other professional conferences. (2.19)

Constance L. Merriman (Strome College of Business, Old Dominion University)
Session: (B1) Best Practices and Continuous Improvement of AoL Systems
Bio: Dr. Connie Merriman is Associate Dean for Undergraduate Programs and Accreditation Manager for the Strome College of Business at Old Dominion University. Since joining the College in 2005, she has participated in three Continuous Improvement Review cycles, assuming the accreditation manager role in January 2016.She leads numerous undergraduate student success initiatives, including the Executive Mentor Program she established in 2012 and has grown from eight mentors in year one to almost 70 mentors currently. Connie also leads the College’s Office of Undergraduate Advising and is currently working on implementation of the Appreciative Advising model. Her research interests are in the areas of social identity and organizational belonging, as well as leadership and change management. As the University’s Sam Walton Fellow, she serves as advisor to the Old Dominion University Enactus team. Enactus is an international student organization committed to improving the lives of others through sustainable entrepreneurial initiatives. Each year, teams from across the United States present outcomes and impacts of their projects at regional and national competitions. The ODU team has advanced to the national level of competition annually since 2015 and in 2018 earned a second-place finish in their league. Connie’s passion for education includes both acquiring and sharing knowledge. After raising a large family, she returned to college to earn a Master’s of Public Administration and a PhD in Higher Education Administration, both at Old Dominion University. In addition to her administrator responsibilities, she teaches leadership and cultural competence courses at the graduate and undergraduate levels.

Nivedita Mukherji (School of Business Administration, Oakland University)
Anne O'Leary-Kelly (Sam M. Walton College of Business, University of Arkansas)
Session: (B3) New Measures for Faculty Qualifications and Institutional Impact
Bio: Anne M. O’Leary-Kelly is the Senior Associate Dean and the William R. & Cacilia Howard Chair in Management in the Sam M. Walton College of Business at the University of Arkansas. She received her Ph.D. in Management from Michigan State University. Her research interests include the study of identity transition and loss, aggressive work behavior (sexual harassment, effects of intimate partner violence in the workplace), and individual entitlement. Her work has appeared in, among others, the Academy of Management Review, the Academy of Management Journal, the Journal of Applied Psychology, the Journal of Management, and the Journal of Organizational Behavior. She has been a co-recipient of the Outstanding Publication in Organizational Behavior awarded by the Organizational Behavior Division of the Academy of Management and the Dorothy Harlow Outstanding Paper awarded by the Gender and Diversity in Organizations Division of the Academy of Management. She has served on the editorial boards of the Academy of Management Review, Journal of Applied Psychology, Journal of Management, and Journal of Organizational Behavior. She has served on the Board of Governors of the Academy of Management, and as Chair of the Organizational Behavior Division of the Academy of Management.

Catherine Penrod (College of Business, Ohio University)
Session: (A1) Authentic Assessments Through Backward Design
Bio: Catherine B. Penrod is an Associate Lecturer in Management for Ohio University’s College of Business, where she has taught Business Communication and Introduction to Management courses for 13 year. Ms. Penrod currently serves on the Director of the Center for Professional Communication in the College. In her role, Ms. Penrod is responsible for collecting assurance of learning data for written communication skills, verbal communication skills, critical thinking skills, team effectiveness, information literacy, and global mindedness. She also develops the College’s Business Communication curriculum. Ms. Penrod believes that assurance of learning is at the heart of excellent teaching.

Alexandre Pignanelli (Escola de Administração de Empresas de São Paulo, Fundação Getulio Vargas - São Paulo)
Session: (B1) Best Practices and Continuous Improvement of AoL Systems
Bio: Alexandre Pignanelli is Assurance of Learning Chair, Sao Paulo School of Business Administration, Fundação Getulio Vargas (FGV-EAESP), coordinating the implementation, maintenance and improvement of the Assurance of Learning system in 21 programs within FGV. He consulted in many industries before joining academia, on quality management, operations strategy, processes improvement and logistics. He is also Vice-Coordinator of the Centre for the Teaching and Learning Development (FGV-CEDEA), and professor at Department of Operations and Production Management, Sao Paulo School of Business Administration, Fundação Getulio Vargas (FGV- EAESP). He earned his Ph.D. and Master’s degree in business from FGV-EAESP and Bachelor’s degree in Mechanical Engineering from Universidade Estadual de Campinas (Unicamp). (1.19)

Brandon Shields (College of Business Administration, Kent State University)
Marylou Shockley (College of Business, California State University, Monterey Bay)
Session: (C3) Impact of Experiential and Service Learning
Bio: Dr. Marylou Shockley is currently the Chair of the College of Business and the Professor of Management and International Business at CSUMB. She has been teaching at CSUMB since fall 2006. Professor Shockley was previously at Oxford University in the United Kingdom. Her focus is on management, leadership, diversity, and corporate governance from a social responsibility perspective. She currently teaches Introduction to Management. She feels that student learning must be the core value of our culture in the school of business. Her teaching philosophy emphasizes student engagement through reinforcing conceptual skills, using real world examples. As the chair of the school of business, Dr. Shockley feels that the school of business has a strong faculty team with talented professors and lecturers whose combined experience represents over 460 years in business. Professor Shockley is focused on student growth and retention in the School of Business at CSUMB. Professor Shockley holds several degrees. In addition to attending Oxford University to obtain her doctoral degree at the Said School of Business, she also holds an M.S. degree in business from Stanford University as a Sloan Fellow. Dr. Shockley has also attended the University of Southern California for her MBA and the University of Hawaii for her BBA. (2.19)

David Steingard (Erivan K. Haub School of Business, Saint Joseph's University)
Session: Breakfast Bonus Session: Developing and Assessing Sustainable Impact
Bio: David Steingard is the associate director of the Pedro Arrupe Center for Business Ethics and associate professor of Leadership, Ethics, and Organizational Sustainability at the Haub School of Business at Saint Joseph’s University, Philadelphia, PA, USA. He works in the areas of responsible, sustainable, and ethical business. David is currently leading a team at Saint Joseph’s University that is developing the SDG Dashboard.

Joyce A. Strawser (Stillman School of Business, Seton Hall University)
Session: Afternoon Bonus Session: Reimagining AoL
Bio: Joyce A. Strawser is Dean of the Stillman School of Business at Seton Hall University, a position she has held since March 2012. Strawser joined the faculty of Seton Hall University in 1995 and has taught courses in many of the subfields of accounting, at both the undergraduate and graduate levels. As a faculty member, Strawser earned awards for her excellence in teaching and service to students. Prior to her appointment as dean, Strawser served as the Stillman School’s Associate Dean of Undergraduate and MBA Curricula. In this role, Strawser provided oversight for all matters related to undergraduate and MBA curriculum development as well as all aspects of the School’s undergraduate and MBA assessment processes. Strawser has provided advice and counsel to business schools seeking to develop learning outcomes assessment programs and has made several conference presentations on business program outcomes assessment. She is currently a member of the AACSB’s Initial Accreditation Committee (IAC) and Business Accreditation Task Force (BATF) and previously served on the AACSB Continuous Improvement Review Committee (CIRC) and Business Accreditation Policy Committee (BAPC).

Joyce A. Strawser (Stillman School of Business, Seton Hall University)
Session: Plenary I: Elevating Activities to Impacts
Bio: Joyce A. Strawser is Dean of the Stillman School of Business at Seton Hall University, a position she has held since March 2012. Strawser joined the faculty of Seton Hall University in 1995 and has taught courses in many of the subfields of accounting, at both the undergraduate and graduate levels. As a faculty member, Strawser earned awards for her excellence in teaching and service to students. Prior to her appointment as dean, Strawser served as the Stillman School’s Associate Dean of Undergraduate and MBA Curricula. In this role, Strawser provided oversight for all matters related to undergraduate and MBA curriculum development as well as all aspects of the School’s undergraduate and MBA assessment processes. Strawser has provided advice and counsel to business schools seeking to develop learning outcomes assessment programs and has made several conference presentations on business program outcomes assessment. She is currently a member of the AACSB’s Initial Accreditation Committee (IAC) and Business Accreditation Task Force (BATF) and previously served on the AACSB Continuous Improvement Review Committee (CIRC) and Business Accreditation Policy Committee (BAPC).

Karen Ann Tarnoff (College of Business and Technology, East Tennessee State University)
Session: (D1) Efficient AoL
Bio: Karen Tarnoff is associate dean for assurance of learning, assessment, and international programs, College of Business and Technology, East Tennessee State University. She coordinates assessment of student learning outcomes across six diverse departments and multiple accrediting bodies (i.e., SACS, AACSB, ABET, NASAD, CIDA). She has given multiple presentations on assurance of learning and assessment topics and has helped many schools develop, implement, and refine their assessment systems. Karen is advisor to ETSU’s award winning student chapter of the Society for Human Resource Management. In 1999, she received the University’s first Jan Phillips Mentoring award in recognition of efforts on behalf of ETSU’s students and has been nominated multiple times for the College’s Teaching Award. Karen was the 2010 recipient of the College’s Service Award. She participated in the Measuring College Learning Project conducted by the Social Science Research Council, sponsored by the Bill & Melinda Gates Foundation and the Teagle Foundation. Karen is a facilitator and trainer for the AACSB having authored materials for its Assurance of Learning Seminar I and Assurance of Learning Seminar II. Her primary areas of research include assessment of student learning, the skills gap, team-based work systems, and shared mental models.

Karen Ann Tarnoff (College of Business and Technology, East Tennessee State University)
Session: Plenary II: Driving Improvement Using Standardized Tests
Bio: Karen Tarnoff is associate dean for assurance of learning, assessment, and international programs, College of Business and Technology, East Tennessee State University. She coordinates assessment of student learning outcomes across six diverse departments and multiple accrediting bodies (i.e., SACS, AACSB, ABET, NASAD, CIDA). She has given multiple presentations on assurance of learning and assessment topics and has helped many schools develop, implement, and refine their assessment systems. Karen is advisor to ETSU’s award winning student chapter of the Society for Human Resource Management. In 1999, she received the University’s first Jan Phillips Mentoring award in recognition of efforts on behalf of ETSU’s students and has been nominated multiple times for the College’s Teaching Award. Karen was the 2010 recipient of the College’s Service Award. She participated in the Measuring College Learning Project conducted by the Social Science Research Council, sponsored by the Bill & Melinda Gates Foundation and the Teagle Foundation. Karen is a facilitator and trainer for the AACSB having authored materials for its Assurance of Learning Seminar I and Assurance of Learning Seminar II. Her primary areas of research include assessment of student learning, the skills gap, team-based work systems, and shared mental models.